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Privacy Notice

Last updated: 11 August 2026
Bueatina ("Bueatina", "we", "us") respects your privacy and is committed to protecting your personal data. This Privacy Notice explains what information we collect, how we use and share it, and the choices and rights you have, when you use the Bueatina platform — our website, salon pages, mobile experiences and the online booking and payment features (the "Platform"). It applies to customers and to Salon owners who use a business account.

Contents

  1. Introduction
  2. Contacting us
  3. What we collect & how we use it
  4. Our legal bases
  5. Who we share it with
  6. Where we store it
  7. How we protect it
  8. Payment processing
  9. External sites
  10. How long we keep it
  11. Aggregated data
  12. Your rights
  13. Updating this notice
  14. Cookies

1.Introduction

We take your privacy seriously and handle your personal data responsibly. This Notice covers our website, salon pages and apps. By using the Platform you acknowledge the practices described here. Where we act together with a Salon, that Salon is responsible for how it uses your data in its own systems.

2.Contacting us

If you have any questions about this Notice or wish to exercise your rights, contact us at hello@bueatina.com. Please include enough detail for us to locate your account and respond.

3.What information do we collect & how do we use it?

The information we collect depends on how you interact with us:

Visitors & browsers

Basic device and usage data (such as browser type, pages viewed) and — only with your permission — approximate or precise location (for example, when you use the map to find nearby salons). We use this to operate and improve the Platform and to show salons near you.

People who contact us

Your name, contact details and the content of your message, used to respond to and manage your enquiry.

Customers with an account

Your name, email, phone number, password (stored encrypted/hashed), booking and order history, saved favourites and reviews. We use these to create and manage your account, take and confirm bookings, process payments, send confirmations and reminders, and provide your loyalty and order history. When you sign up with an email address, we send a verification email to confirm it belongs to you; some features may be limited until it is verified.

Push notifications

If you enable notifications on our mobile app, we store a device token (via Firebase Cloud Messaging) so we can send you booking reminders and updates. You can turn notifications off at any time in your device settings.

Salon owners

Business name and details, owner contact information and login credentials, used to provide and secure the business dashboard and the services you sign up for. If a Salon subscribes to a paid plan through the Google Play Store, we also receive subscription and purchase information (such as plan type, renewal date and payment status) from Google Play / RevenueCat to activate and manage the subscription — we do not receive or store full payment card details.

Marketing recipients

Where you opt in, your email and/or phone number, used to send you offers and updates. You can opt out at any time.

4.What do our legal bases mean?

5.Who do we share your information with?

We do not sell your personal data.

6.Where do we store your information?

Your information is held on secure cloud infrastructure that may be located in, or accessed from, countries outside the Kingdom of Bahrain. Where personal data is transferred internationally, we take steps to ensure it remains protected by appropriate safeguards.

7.How do we protect your information?

We use reasonable technical and organisational measures, including encrypted connections (HTTPS), hashed passwords, and access controls and monitoring. However, no method of transmitting or storing data over the internet is completely secure, so we cannot guarantee absolute security.

8.Payment processing

Online payments are made directly through your chosen method, such as BenefitPay or bank transfer. We do not collect or store your full card or bank credentials. We keep limited records — such as the amount, status and reference — so we can confirm, match and reconcile your payment.

9.External sites

The Platform may link to third-party websites or services that we do not control. We are not responsible for their content or privacy practices; please review their own privacy notices.

10.How long is your information kept for?

We keep your personal data for as long as your account is active and as needed to provide the Platform. After that we retain it only as long as necessary to meet legal, accounting and reporting obligations and to resolve disputes, which may be a number of years. When no longer needed, it is securely deleted or anonymised.

11.Aggregated data

We may keep anonymised, aggregated statistics (for example, how many bookings are made in an area) indefinitely. This information cannot be used to identify you.

12.What rights do you have?

Subject to applicable law, you may:

To exercise any of these, contact hello@bueatina.com.

13.Updating this Privacy Notice

We may update this Notice from time to time. The "Last updated" date above shows when it was last revised, and we will take reasonable steps to notify you of significant changes.

14.Cookies

We use cookies and similar technologies (such as browser local storage) to keep you signed in, remember your preferences and run the Platform. You can control or delete cookies through your browser settings, though disabling some may affect how the Platform works.